Article 1 (Purpose)
The purpose of these terms and conditions is to stipulate the rights, obligations and responsibilities of THE COMPANY and its members in using the services operated and provided by Descry Co., LTD (hereinafter referred to as “THE COMPANY”).
Article 2 (Definition)
Article 3 (Publication and Amendment of Terms and Conditions)
Article 4 (Type of service)
The types of services provided by the company are as follows:
|Gideb||Find Provider||A service that provides information about hospitals, counseling institutions, etc. under the conditions desired by the “general member” based on GPS with the consent of the “general member”|
|iTest||A service that allows “general members” to self-assessment for depression, anxiety disorder, stress level, bipolar disorder, and alcoholism|
Services that allow “regular members” to track mood and write diaries
A service that can share the written contents with “consultation organizations, etc.” when “general members” agree to the disclosure
|Wellness Workshop||A 3-day online program that provides self-care tools with an 8-week health goal writing activity to “regular members” through paid payment and helps them lead a healthy life|
|Second Wind||‘Second Wind’ app service that provides health management information in conjunction with “Dofit Smart Band” through paid payment|
|Health Assessment||Services that provide information on mental health|
|Chat||Chatbot||Based on the Q&A set by the “company”, a service that provides text messages to “members” about what they are curious about|
|Notification||A service in which the “company” notifies the “member” of the content that needs to be notified (however, in this case, the “member” is notified separately and consent is obtained. The “member” can change the reception or not at any time in the settings of the smartphone terminal .)|
|Chatting||A service that allows text messages to be communicated with “consultation organizations, etc.” if the “member” agrees|
|Payment Gateway||A service that pays medical expenses by mobile using the payment method designated and registered by the “member”|
|Misc Services||“Other services” additionally developed by ‘THE COMPANY” or provided through partnership agreements with other companies|
Article 5 (Change of Service)
THE COMPANY may change the contents of the service to be provided depending on circumstances. In this case, THE COMPANY must notify or post the contents of the changed service, etc. and the date of provision.
If the contents of the service contracted with the member to be provided by THE COMPANY are changed due to reasons such as out of stock or change of technical specifications, the reason is notified to the member.
If a member suffers loss or damage due to the suspension or change of paid services, the “Content User Protection Guidelines” announced by the Ministry of Culture, Sports and Tourism shall be followed.
Article 6 (Paid service)
THE COMPANY may organize and provide various paid services for the convenience of members in their use of services.
THE COMPANY notifies the specific details such as the type and content of the paid service in accordance with Paragraph 1 through THE COMPANY’s usage policy or notices within the service, and informs the fee before the member uses the paid service.
Article 7 (Membership)
Members apply for membership by filling in information according to the registration form set by THE COMPANY and expressing their intention to agree to these terms and conditions. However, THE COMPANY may request the submission of additional materials if necessary.
THE COMPANY may approve the member registration according to THE COMPANY’s choice to the member who has applied for membership in accordance with the preceding paragraph. If this is done, membership registration may be cancelled.
Article 8 (Use of executives and employees of members, such as consulting organizations)
THE COMPANY may assign individual codes to members, such as consulting organizations, so that employees belonging to members, such as consulting organizations, can use the services provided by THE COMPANY.
Article 9 (Notification to Members)
If THE COMPANY needs to notify the member, it can be done using the e-mail address, mobile phone number or address registered at the time of membership registration.
In the case of a notice to a large number of unspecified members, THE COMPANY may replace individual notice by posting the relevant content on the website of the service for more than one week. However, individual notices are given for matters that have a significant impact on transactions with members.
Article 10 (Application for Paid Service)
A member of the service applies for use by the following or similar method on the service page.
Article 11 (Payment Method)
The payment method for paid services purchased from the service can be selected from the following methods.
Article 12 (Start of service use)
The service start date is when THE COMPANY applies for membership according to THE COMPANY’s membership application form, pays the service usage fee set by THE COMPANY, and THE COMPANY approves it. However, for free members, the service start date is when THE COMPANY approves the membership after the applicant applies for membership. However, if the service cannot be started immediately due to business or technical difficulties of THE COMPANY, the service may be withheld after notifying the member without delay.
The services of paid members are provided on an hourly, daily, or monthly basis, and if they do not express their intention to reuse at the end of the hour, day, or month, the provision of service information is automatically stopped.
Article 13 (Service usage hours)
In principle, the service is provided 24 hours a day, 7 days a week, 52 weeks a year, except for special cases such as business or technical difficulties.
THE COMPANY may set the available time for each service content, and in this case, the content will be announced on the website.
Not with standing the provisions of the preceding paragraph, the use of the service may be restricted exceptionally on the day or time determined by THE COMPANY due to the need for regular inspection, etc. service may be temporarily suspended. In this case, THE COMPANY notifies the member on the website or in the method specified in Article 9, but if there are unavoidable reasons that cannot be notified in advance, it may be notified afterwards.
Article 14 (Withdrawal of Membership and Loss of Qualification)
A member may request withdrawal at any time, and THE COMPANY will immediately handle it as stipulated by relevant laws. However, even if the member withdraws, these terms and conditions will continue to apply if it is necessary to complete the already concluded individual contract.
If a member falls under any of the following reasons, THE COMPANY may immediately limit, suspend, or lose the member’s qualifications.
Article 15 (Withdrawal of subscription)
① A member who has entered into a contract with THE COMPANY for the purchase of paid services, etc. may withdraw the subscription within 7 days from the date of receiving the notice of approval from THE COMPANY.
Article 16 (Withdrawal of Paid Member and Refund)
|Division||Date of occurrence of reason for return||Refund amount|
|1. The usage fee collection period
Within 1 month
|1) Before use||All fees already paid|
|2) Before 1/3 of the total period of use has passed||An amount equivalent to 2/3 of the fee already paid|
|3) From 1/3 of the total period of use to before 1/2 of the total period of use||An amount equivalent to 1/2 of the fee already paid|
|4) After 1/2 of the total period of use has elapsed||no return|
|2. The usage fee collection period
In case of more than 1 month
|1) Before use||All fees already paid|
|2) After starting use||The sum of the refundable usage fee for the month in which the reason for return occurred (referring to the returnable learning fee calculated in accordance with 1.) and the total usage fee for the remaining months|
Article 17 (Refund due to inability to provide service)
If the service requested by the member cannot be provided due to THE COMPANY’s circumstances, THE COMPANY notifies the member of the reason without delay. The contract cancellation and refund procedures are carried out within 3 business days from the date of occurrence of the cause.
Article 18 (Management of Dormant Members)
Article 19 (Effect of withdrawal of subscription, etc.)
Article 20 (Obligations of THE COMPANY)
THE COMPANY shall not engage in acts prohibited by laws and regulations or these Terms and Conditions or contrary to public order and morals, and shall do its best to provide services continuously and stably as stipulated in these Terms and Conditions.
THE COMPANY must have a security system to protect members’ personal information so that members can use the service safely.
Article 21 (Responsibilities of Members)
Before purchasing a service, a member must accurately check the detailed information and transaction conditions of the service posted on the service before making a purchase. All losses incurred by the purchase without checking the contents of the service, etc. to be purchased and the terms of the transaction belong to the member.
Members must use the service only for the purpose of psychological counseling.
Members shall not engage in any of the following acts.
Article 22 (Member’s ID and password)
Members are responsible for managing their ID and password.
Members must not allow a third party to use their ID and password.
If a member recognizes that his/her ID or password is stolen or is being used by a third party, he/she must immediately notify THE COMPANY and follow THE COMPANY’s instructions, and THE COMPANY is responsible for any disadvantages caused by not following THE COMPANY’s instructions not supported.
If a member’s member information (ID, password) is lost, at the request of the member, it can be checked and reissued after going through the identity verification process in the service.
Article 23 (Personal Information Protection)
When collecting personal information of members, THE COMPANY collects only the minimum information necessary for contract implementation and service provision, and strictly manages it in accordance with the personal information handling policy.
THE COMPANY publishes the personal information handling policy at the bottom of the service by means of a link, etc., and provides it for members to easily inquire and view.
Article 24 (Deletion of Posts or Contents)
THE COMPANY may suspend posting or delivery without prior notice if it is determined that everything posted or delivered by a member falls under any of the following cases, and THE COMPANY is not responsible for this.
Article 25 (Intellectual Property Rights and Restrictions on Use)
Article 26 (Limitation of Liability)
Article 27 (Dispute Settlement)
① THE COMPANY installs and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by members and compensate for the damage.
THE COMPANY will prioritize complaints and opinions submitted by members. However, if prompt processing is difficult, the member will be notified immediately of the reason and processing schedule.
If a member applies for damage relief in relation to an e-commerce dispute between THE COMPANY and the member, the Fair Trade Commission or the dispute resolution agency commissioned by the provincial governor may follow the mediation.
Article 28 (Competent Court)
These Terms and Conditions shall be governed by the laws of the Republic of Korea.
The court of competent jurisdiction for litigation related to disputes between THE COMPANY and members is determined in accordance with the Civil Procedure Act.
These Terms and Conditions are effective from October 01, 2021.
Gideb Confidentiality Oath
At (Insert Company Name), we are unwavering in our mission to create a safe space for our clients to heal and grow. To this end, it is our topmost priority to ensure clients’ peace of mind that their privacy is treated with the utmost caution and respect. As health professionals and active partners in our clients’ journey towards achieving a healthier, manageable lifestyle, we are acutely aware that our clients place deep trust in us to keep their information and the intimate contents of their sessions absolutely confidential. Our institution vows that this trust will always be met with the highest level of respect and accountability. Given the rising concerns about confidentiality, we would like to reaffirm our commitment to keep our clients’ private information safe. In accordance with the Personal Information Protection Act, our clinic and each of the health providers under our care are solemnly bound to keep our clients’ personal record absolutely confidential. Beyond this, privacy protection is an issue all of us at (Insert Company Name) regard with paramount importance, and hence we would like to re-emphasize our commitment to upkeep this promise by vowing the following:
We hope that for both our existing clients and for individuals interested in the services our organization provides, our steadfastness and unrelenting commitment to security and client privacy will always be a steady pillar of assurance. As we continue to strengthen and build new professional relationships with clients, we hope that our pledge of confidentiality will assure peace-of-mind as our clients strive towards becoming healthier, more resilient individuals.